Patricia's
Flowers

Introduction At Patricia's Flowers, we deeply value the privacy and security of our customers and are committed to protecting the data you share with us. This privacy policy outlines the types of information we collect, how it is used, and the measures we take to ensure your personal information is protected.

Information We Collect

1. Personal Information:

   • When you purchase from Patricia's Flowers, we collect personal information that you provide such as your name, address, email address, and phone number. This information is used to complete your order, manage your account, and communicate with you about our products and services.

2. Payment Information:

   • For payment processing, we collect transactional information such as your credit card number and billing address. This information is only used to complete your purchase and is processed securely through our payment processing partners. We do not store your credit card details on our servers.

3. Usage Information:

   • We may collect non-personally identifiable information about how you interact with our website. This includes data such as your browser type, the duration of your visit, and the pages you viewed. This information is used to improve our website and enhance user experience.

Use of Your Information The information we collect from you may be used in the following ways:

• To personalize your experience and meet your individual needs

• To improve our website and offerings based on the information and feedback we receive from you

• To improve customer service by effectively responding to your customer service requests and support needs

• To process transactions

• To send periodic emails regarding your order or other products and services

Protection of Information Patricia's Flowers implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include password protected directories and databases to safeguard your information.

Cookies Our website uses "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Cookies" section below for information about cookies and how we use them.

Disclosure of Information to Outside Parties We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Patricia's Flowers. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Third-Party Links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Changes to Our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Contact Us If you have any questions regarding this privacy policy, you may contact us using the information below:

• Email: info@patriciasflowers.com.au

  • Phone: 1300 887 922

This policy was last modified on 2024